IT Services


Quality counts for more than just your products. We secure the performance of your IT system through quality management and assurance. Do you need resources for your IT system? We will supply the hardware, software, licenses, and know-how.

Our core areas are SAP system and project support, sales of licenses, network support, outsourcing of hardware and systems, and services provided by our central service desk.

What we offer

SAP system support

We take on the installation, configuration, and licensing of your SAP system and carry out the necessary operating system, database, and unicode migrations. Do you look for a partner to change to a newer release or do you need support with SAP basic administration or with monitoring? As an SAP systems house, we are your point of contact.

Network and security

Our support team has many years of experience with the installation and configuration of firewalls and antivirus software. Benefit from this know-how.

Central service desk

Our central service desk takes over the monitoring of your system and ensures trouble-free operation. We will support you with individual difficulties and can, for instance, temporarily take over first-level support.

Outsourcing for hardware and systems

We are the specialists for your systems. Looking for a solution for back-ups, archiving, or system sizing? We create back-up and restore concepts and look after your data archiving. In terms of system sizing, we are happy to advise you and offer a solution to suit your requirements. Efficient and focused on the future, we offer hardware for virtualization and consolidation.  

Our three key components

  1. Application Support Center (ASC)
    Our experts support you with their knowledge and share their experience with applications.
  2. Full Service Outsourcing (FSO)
    We secure the performance of your IT system on site. We look after your customized system at our computer center.
  3. Remote System Services (RSS)
    You've installed your infrastructure on site. We make sure that the performance and security are taken care of.

Is it important to you that you own your hardware and software? Or do you prefer to rent them? Not a problem. We’re happy to work out a customized solution for you. Our service level agreements are created individually for you and define the performance and price of your solution.
We guarantee availability and carry out system maintenance on site. Our service packages can be extended at any time and complemented with additional services.

Our complete service portfolio:

  • Central service desk
  • System service and system support RSS
  • System monitoring
  • Firewalls, antivirus software, gateways
  • Internet service provider ISP
  • Network technology
  • Outsourcing for hardware and systems ASP
  • Operating system design
  • Hardware and system sizing
  • System management and remote monitoring 24/7
  • Licenses
  • Data
    • DB administration
    • Data storage
    • Data restore
    • Data security and archiving

 

Licenses: As an SAP partner, we are happy to advise you on any SAP licensing questions. In order to offer comprehensive solutions, we also offer Microsoft and Oracle licenses. 

BENEFITS

  • Concentrate on your core business, and we take care of your IT. We provide hardware, software, licenses, and know-how.

ADVANTAGES

  • Pay per use – fairness and transparency are important to us. You only pay for what you need.
  • Minimize your license costs
  • Implement SAP solutions quickly and flexibly

WHAT WE OFFER

  • Support of SAP systems, networks, and security; Central service desk and outsourcing for hardware and systems.
  • Three different set-ups: Application Service Provider, Full Service Outsourcing, Remote System Service